homeowners

<p><strong>New America Media</strong></p>
<p><strong>LOS ANGELES</strong> — Juana Castillo Quintanila paid $3,500 to a real estate broker who promised to help her strike a deal with her bank to lower her monthly payments. The Latina, who faces imminent eviction, says he didn’t deliver. He refused to return her money, so last Thursday she went to his office with about a dozen other angry homeowners to demand a refund.</p>